How much of a bet365 free bet can you turn into cash?

A bet365 free bet does not turn into the full headline amount because the Bet Credits stake is not returned with winnings. With matched betting, you cover the free-bet selection on an exchange and keep the difference as withdrawable cash. Quidsy's matched-betting guide walks through the exact stakes for the current offer.

Why might my bet365 free bets not arrive?

The common reasons are timing or bet eligibility. You need to claim the offer within 30 days of registration, then place and settle qualifying cash bets to the value of your qualifying deposit within 30 days of claiming it. Bets below 1/5, cashed-out bets, void bets, boosted-odds bets and PayPal or paysafecard cases do not count.

Offers

bet365 review: £30 free bets & the matched betting route | Quidsy

What to know before starting with bet365

bet365's welcome free bets can be turned into withdrawable cash through matched betting on an exchange: the qualifying bet is low-risk when done correctly, and this standard free bet covers cleanly.

Quidsy lists bet365 for that route, not as a recommendation to bet for entertainment. The qualifying bet is the low-risk part when done correctly: you cover it on the exchange, so whatever the result you lose only a small, predictable amount. The free bets are a conversion question: how much of the headline becomes withdrawable cash depends on how cleanly each free bet can be covered. Here, the reward is standard sports Bet Credits rather than bet-builder or accumulator tokens, so the exchange-cover side is clean. The careful part is claiming the offer, settling the qualifying bet inside the window, and not drifting into normal betting afterwards. If that feels fiddly, skip it.

Is bet365 safe and legit?

Yes. For UK sportsbook use, bet365 is operated by Hillside (UK Sports) ENC, licensed and regulated by the Gambling Commission of Great Britain (account 55148). Casino, live casino, poker and bingo sit under Hillside (UK Gaming) ENC (account 55149). The UKGC register shows the remote betting licence as active, and bet365's own terms name both UK entities. The UKGC also published a 2024 regulatory settlement for anti-money-laundering and social responsibility failings, so treat the licence as a baseline regulation check, not a reason to bet.

Offer terms

What you get

1 × £30 free bets£30 total

1×Sports free bet

Key terms

Eligibility: New GB & ROI, 18+
Deposit: £10 bet365
Qualifying bet: £10 at odds 1.2+
Deposit method: PayPal and paysafecard excluded unless two accepted IDs are verified
Qualification window: Claim within 30 days, qualifying bets settle within 30 days of claim
Free bet credited: On bet settlement
Free bet expiry: 7 days

Can you matched bet the bet365 offer?

Yes. The free bets cover cleanly on an exchange and convert to withdrawable cash.

The qualifying bet (£10 at odds 1.2+) is the low-risk stage: covered correctly on the exchange, it costs only a small, predictable amount whatever the result.

How well this offer converts

This is a clean match for an experienced matched bettor because the reward is standard sports Bet Credits, not bet-builder or accumulator tokens. The headline value is solid for a UK welcome offer. The awkward bit is operational: you have to claim the offer, use a qualifying cash bet, and let it settle inside the window before the credits release.

1 × £30SportsCovers cleanly

How the free bets work

Bet Credits sit in your account balance and are non-withdrawable until used. Select 'Use Bet Credits' in the bet slip when placing the free bet. If it wins, the winnings go to your withdrawable balance, but the Bet Credits stake is not returned. Bet Credits can be part-funded with cash, but they cannot be used on Tote, pool betting, Colossus, Lotto, Fantasy Sports, Bet Boosts, Bankers, If Bets, Reverse If Bets or Teasers.

Small print that matters

Only the largest cumulative stake on one selection in the same market and fixture counts toward the settled-bet requirement.

Who should avoid this

You are under 18.
You do not live in Great Britain or the Republic of Ireland.
You are not comfortable laying bets on a betting exchange.
You would be tempted to keep using the account for normal betting after the offer.
You would chase a losing qualifying bet instead of following the guide.

Support details

bet365 routes UK support through its Help Centre. Live chat and the webform are the public online routes, and the current UK Contact Us page also lists a postal address. It does not list a UK phone route.

Live chat: 24 hours a day, 7 days a week
Opened from the Help Centre Contact Us page.
Webform: Send Email through Contact Us
Use when you want a written support trail.

Postal address

Customer Services bet365 House Media Way Stoke-on-Trent Staffordshire ST1 5SZ United Kingdom